Crisis Services

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Are you having a crisis?

Student life can be stressful, and many students are dealing with multiple problems. We want to make sure help is available to you 24 hours a day.

We have a Counselor on Duty who takes calls and meets with students who are in crisis. If you’d like to see this counselor, call us at (618) 453-5371 and say you’d like to see the Counselor on Duty. We can arrange an appointment for that day. If you can’t wait for an appointment, just come directly to Counseling and Psychological Services, and we will have someone see you very soon. Even when we are at our busiest, Counselor on Duty services are available. 

Crisis Services are also available after regular hours for students who live in University Housing through our Counselor-in-Residence, located in Grinnell Commons, Room 106. The Counselor-in-Residence operates until 9:00 p.m. in the evening, seven days a week. Counselors can be reached at (618) 453-5371. During university breaks, holidays, and summer semester, Counselor-in-Residence hours are Monday through Friday 8:00 a.m. - 4:30 p.m.

We work closely with the campus psychiatrist at the Student Health Services. If you believe that you may need medication, we can speed up the referral process by seeing you here and then referring you to the psychiatrist.

Are you suicidal?

If you are suicidal and need immediate help, go to the emergency room at Carbondale Memorial Hospital located at 305 W. Jackson Street. Crisis counselors from the local community mental health center come to the emergency room to see you. They will let us know what has happened the next day so that we can follow up with services as needed.

Need to talk to someone and we are closed?

Counseling and Psychological Services is closed after 4:30 p.m. weekdays, weekends, university holidays and during weather-related campus closures. Counselor-in-Residence closes at 9:00 p.m., seven days a week. If you are not feeling strong suicidal urges, but you need someone to talk to when we are not open, call the National Suicide Prevention Lifeline:  1-800-273-8255. (If you call the Lifeline, please give us a call as soon as we are open so that we can provide more direct help.)

Having an emergency?

If you have another kind of emergency (for example, someone has threatened immediate harm to him/herself), call SIU campus police at (618) 453-3771. Campus police can send out an ambulance, a city police car, or the county sheriff, depending on the location of the person in crisis.