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Student Health Services
374 East Grand Avenue - MC 6740
Carbondale, Illinois 62901Hours:
Monday - Friday
8:00 a.m. - 4:30 p.m.
618-453-3311
shcinfo@siu.edu
Main Content
There are a variety of resources to support you. If you have any questions or concerns, please contact us at (618) 453-5371.
- Parent Resources
- a change in appearance (e.g., poor hygiene, weight gain/loss)
- a drop in GPA or academic performance from the previous semester, especially for students who generally perform above average
- increased irritability or agitation
- consistently inappropriate, illogical, or unrelated questions
- distracted or preoccupied thought processes
- withdrawal from social interactions with peers, family, and significant others, frequent class absences, and expressions of loneliness
- fearful responses, such as avoidance or apprehension about being alone
- the occurrence of a recent loss or other crisis (e.g., relationship breakup, death of a friend or family member, academic failure, physical illness, rape/sexual assault)
- expressions of hopelessness (statements such as “there’s no use trying” or “what’s the point?”)
- indirect statements or written essays about death or suicide (“I want to disappear,” “there’s no way out” or “I can’t go on”) as well as more direct suicidal statements (“I’ve had thoughts about hurting myself”)
- Talk to her/him in private.
- Explain what has aroused your concerns.
- Express your concern for her/him in a direct, straightforward manner.
- Listen carefully.
- Show understanding and empathy for what they are going through.
- Avoid criticizing or sounding judgmental.
- Consider Counseling and Psychological Services as a resource and discuss a possible referral with the student. Inform them that our services are confidential.
- Remember that the student has the right to accept, think over, or refuse your recommendations.
- If your student resists help and you are still concerned, it may be helpful for you to consult with Counseling and Psychological Services professional staff member.
- In a crisis, the most important things are to remain calm and to make sure your student is safe.
- Reassure the student that counseling services are appropriate for anyone needing assistance in coping with and resolving emotional and/or interpersonal concerns.
- Let the student know that no problem is too big or too small for counseling.
- Inform the student that he or she can make an appointment to speak to a counselor once without making a commitment to ongoing counseling.
- Remind the student that any information shared during counseling sessions is kept strictly confidential and will not be disclosed to anyone without her/his written permission.
- Acknowledge, validate and discuss the student’s real fears and concerns about seeking help. Some students may feel that counseling is an admission of weakness or failure; we tell students that it takes considerable courage and integrity to face oneself, acknowledge one’s troubles or difficulties, and admit the desire or need for assistance.
- Suggest that the student visits our website as a way to become familiar with the services we offer.
- Consult with us! Review the guidelines for helpful interactions provided above.
- Become familiar with CAPS–including services, staff, resources, and programs–so that you can share information with students.
- Visit CAPS website for more detailed information about what we have to offer.
- Learn about the benefits of counseling and dispute the stigma associated with seeking mental health services.
- Encourage students to utilize resources such as Ulifeline, a website specifically designed for preventing suicide in college students or refer them to the Self-Help Resource section of our website.
- Think of and use CAPS as an available resource for helping your student succeed.
- Faculty Resources
- a change in appearance (e.g., poor hygiene, weight gain/loss)
- a drop in GPA or academic performance from the previous semester, especially for students who generally perform above average
- increased irritability or agitation
- consistently inappropriate, illogical, or unrelated questions
- distracted or preoccupied thought processes
- withdrawal from social interactions with peers, family, and significant others, frequent class absences, and expressions of loneliness
- fearful responses, such as avoidance or apprehension about being alone
- occurrence of a recent loss or other crisis (e.g., relationship breakup, death of a friend or family member, academic failure, physical illness, rape/sexual assault)
- expressions of hopelessness (statements such as “there’s no use trying” or “what’s the point?”)
- indirect statements or written essays about death or suicide (“I want to disappear,” “there’s no way out” or “I can’t go on”) as well as more direct suicidal statements (“I’ve had thoughts about hurting myself”)
- Talk to her/him in private.
- Explain what has aroused your concerns.
- Express your concern for her/him in a direct, straightforward manner.
- Listen carefully.
- Show understanding and empathy for what they are going through.
- Avoid criticizing or sounding judgmental.
- Consider CAPS as a resource and discuss a possible referral with the student. Inform them that our services are confidential.
- Remember that the student has the right to accept, think over, or refuse your recommendations.
- If your student resists help and you are still concerned, it may be helpful for you to consult with a CAPS professional staff member.
- In a crisis, the most important things are to remain calm and to make sure your student is safe.
- Normalize the process of pursuing counseling.
- Reassure the student that counseling services are appropriate for anyone needing assistance in coping with and resolving emotional and/or interpersonal concerns.
- Let the student know that no problem is too big or too small for counseling.
- Inform the student that he or she can make an appointment to speak to a counselor once without making a commitment to ongoing counseling.
- Remind the student that any information shared during counseling sessions is kept strictly confidential and will not be disclosed to anyone without her/his written permission.
- Acknowledge, validate, and discuss the student’s real fears and concerns about seeking help. Some students may feel that counseling is an admission of weakness or failure; we tell students that it takes considerable courage and integrity to face oneself, acknowledge one’s troubles or difficulties, and admit the desire or need for assistance.
- Suggest that the student visit our web site as a way to become familiar with the services we offer.
- Consult with us! Review the guidelines for helpful interactions provided above.
- Become familiar with CAPS–including services, staff, resources, and programs–so that you can share information with students.
- Visit CAPS web site for more detailed information about what we have to offer.
- Learn about the benefits of counseling and dispute the stigma associated with seeking mental health services.
- Encourage students to utilize resources such as Ulifeline, a web site specifically designed for preventing suicide in college students or refer them to the Self-Help Resource section of our website.
- Think of and use CAPS as an available resource for helping your student succeed.
- Self-help Resources
- Self-help and professional literature that addresses the most common mental health topics.
- Through online, on-air and live events, mtvU and The Jed Foundation raise awareness about the prevalence of mental health issues on campus and connect students to the appropriate resources to get help.
- The Jed Foundation’s mission is to promote emotional health and prevent suicide among college and university students.
- Love is Louder was started by The Jed Foundation, MTV, and Brittany Snow to support anyone feeling mistreated, misunderstood or alone. It’s hundreds of thousands of people just like you who have turned this idea into a movement. A movement of all types of people who have come together to raise the volume around the message that love and support are louder than any internal or external voice that brings us down. Love is Louder was started by actress Brittany Snow, The Jed Foundation, and MTV to build on the outpouring of support online after the lives of multiple teenagers were lost to suicide in September 2010.
- Wellness Resources for the Military Community
- In Their Boots is a documentary series about the impact the wars in Iraq and Afghanistan are having on people here at home. Every episode features a documentary about how America’s servicemen and women, their families, and our communities have been profoundly changed by our nation’s campaigns in Iraq and Afghanistan. Shot on location throughout the country, these stories stress the courage of our participants and the valor of the people and organizations that help our heroes on their journey.
- We are the center of excellence for research and education on the prevention, understanding, and treatment of PTSD. Although we provide no direct clinical care, our purpose is to improve the well-being and understanding of American Veterans.
- Survival Resources
Our Role
The role of Counseling and Psychological Services (CAPS) at SIUC is to provide mental health related services to facilitate students’ adjustment to college and their personal and psychological growth in becoming high functioning and socially responsible adults. Counseling and Psychological Services promote student learning about their emotional and psychological development and increase academic success by positively impacting academic decision-making and retention. Our staff works to help students resolve problems that interfere with personal, social, and academic functioning while also emphasizing prevention, development, adjustment, and wellness.
Counseling and Psychological Services provides short-term counseling services for a minimal fee of $10.00 to all registered students of the university. In addition, we provide crisis intervention, consultation and program development, outreach programming, and referral services to students as well as faculty and staff of the campus community. We collaborate with academic departments and other campus agencies to promote student welfare, actively promote an environment of personal safety and respect across campus, and work to enhance all students’ appreciation of diversity and individual differences. More detailed information about all the services we offer can be found on Counseling and Psychological Services Home Page.
In order to ensure a safe environment for students to explore their personal concerns, all counseling services are confidential. This means that our staff will not reveal the identity of students who seek our services, will not confirm or deny a student’s participation in counseling, and will not provide any details about what has been discussed in counseling without the student’s written consent. We do not give information to parents or to other offices or departments within the university without a student’s written consent. Similarly, information about participation in counseling will not appear on a student’s academic records.
Students may request to have information shared with the person(s) of their choice and can sign a release granting us permission to share confidential counseling information
However, there are a few exceptions to the rule of confidentiality that do not require written consent for releasing counseling information. If we believe that a student is immediately and seriously dangerous to self or others, we are legally required to try to keep her/him safe and to warn anyone s/he might try to harm. The other circumstances under which we are required to break confidentiality is if we become aware of ongoing child abuse or neglect and elder abuse.
When Identifying Potential Student Problems
Parents, faculty, and staff often have the most direct contact with students and thus may be the first to notice any changes. In order to facilitate early identification of difficulties, listed below are some possible warning signs which may suggest that a student is in need of assistance.
The appearance of any of the above warning signs may indicate that a student is in distress. If any of these signs are observed, especially on a repeated basis within a short period of time (2 to 3 weeks), it is important to talk with your son or daughter and refer him/her to Counseling and Psychological Services for assistance.
SIU Mandated Suicide Assessment Policy
Following the example of highly successful programs at other universities, SIU has instituted a mandated assessment policy for students who attempt or threaten suicide. If Counseling and Psychological Services receives a credible report of a suicide attempt or threat by a student, we will require that student to come in for three appointments of assessment. He or she will meet with one of our counselors, and the counselor will try to help the student understand what led to the event, what they might have done differently, and how they can handle future situations more safely and effectively. This policy is not intended as a punishment for suicidal students; instead, we hope to assist them in dealing with the stresses of their lives and with their own emotions. Just talking with one of our counselors about suicidal thoughts will not make a student subject to this policy; it is intended for students who have actually threatened or attempted suicide. We are concerned about the safety of all of our students, and we are also concerned about the welfare of the university community as a whole.
When Needing Consultation with a Counseling and Psychological Services (CAPS) Staff Member
Parents and concerned others may consult with our staff if they believe a student is in distress and they are uncertain about how to help. If you have concerns about a student’s emotional functioning or behavior, including alcohol use, depression or anxiety, aggression, unusual behavior, or overall psychological well-being, we encourage you to speak with a professional staff member from CAPS. To consult with a CAPS psychologist, call our office at 618-453-5371 and ask to speak with the counselor-on-duty. The counselor-on-duty (COD) will ask for specific information about the situation in order to help you determine how to proceed. In doing so, the COD is still required to maintain the confidentiality of any student seen at CAPS.
For more information about how to get help in cases of emergency, go to our Crisis Services page.
Guidelines for Helpful Interactions
Once you recognize that your son or daughter is experiencing a pattern of the above symptoms, you must decide whether or not to confront him/her. If you do choose to speak with your student, the following are some guidelines for your interaction:
Steps for Making an Appointment or Referral
If your student is not in crisis, but you believe is in need of counseling services, then you would encourage him/her to contact Counseling and Psychological Services (CAPS) for an appointment. Here are the steps involved in getting your student into seeing a Counseling and Psychological Services staff member:
Step 1. Encourage the student to contact CAPS to schedule an intake appointment. Students may schedule appointments by calling CAPS number, (618)453-5371 or in person by going to the Student Health Center, Room 253. Students will need to fill out some paperwork and then will be given an appointment to meet with a counselor.
Step 2. After completing the intake appointment, the counselor, and the student will decide what services are best suited to meet their needs. Once it is decided what service(s) is most appropriate for the student, the service is provided to assist the student in addressing the problems and concerns identified in the intake appointment.
In the case of a mental health emergency during business hours, call (618)453-5371 and let the receptionist know that you need to speak with the Counselor-on-Duty about a crisis situation. If you are concerned about a student but are uncertain about the appropriateness of a referral, feel free to call CAPS and speak with a member of our professional staff.
What to do if a Student is Reluctant to Seek Help
While it is important to care about the emotional wellbeing of students, we cannot make their decisions for them, and counseling is always a personal choice. Nevertheless, you can assist a student who is ambivalent about seeking professional help in a number of ways.
Normalize the process of pursuing counseling.
Contacting Counseling and Psychological Services
We are located in the Student Health Center adjacent to the Rec Center. Our reception area is Room 253. Our phone number is (618)453-5371.
Here are some additional ways that parents and other concerned adults can help enhance the psychological well-being of our students:
The following books have been helpful to many parents:
The College of the Overwhelmed: The Campus Mental Health Crisis and What to Do about it.
This book provides an excellent overview of the various psychological and emotional stressors commonly faced by college students. The book is filled with insights and stories about the current mental health crisis on our nation’s campuses and offers a hands-on guide for helping students overcome stress and succeed in a college environment. The authors discuss the warning signs and symptoms of common problems, including depression, sleep disorders, substance abuse, anxiety disorders, eating disorders, impulsive behaviors, and suicide. The book is intended to familiarize parents with these issues as well as to offer strategies for how parents can help their children; there is a section specifically designed for students as well.
Almost Grown: Launching Your Child from High School to College
by Patricia Pasick
Almost Grown is a guide for parents from the final years of high school and first years of college, offering intelligent counsel not only on practical issues such as developing a college search plan or handling questions of money, sex, and substance abuse but also in the psychological issues that arise during this family transition. Writing as both psychologist and parent, the author tackles the key question of how mothers and fathers can foster adolescents’ growth and autonomy while maintaining family connections and stability. She also explores the unexpected: the impact of the changing family on younger siblings, the benefits and frustrations of college students’ returning home, the challenges and opportunities that nontraditional families face, and more. The author also addresses another critical yet underplayed aspect of the college transition: how parents’ lives change. Almost Grown guides readers through this major step in adult development and a new start to adult partnerships. Almost Grown contains advice from high school and college admissions counselors across the country and, at the heart of the book, stories of personal experience from parents and adolescents who are making, or have made, the transition.
Don’t Tell Me What To Do, Just Send Money
by Helen E. Johnson and Christine Schelhas-Miller
When children leave for college, many parents feel uncertain about their shifting roles. By emphasizing the importance of being a mentor to your college student, Don’t Tell Me What To Do, Just Send Money shows parents how to influence their college student while still supporting their independence. The authors offer valuable insight into the minds of college students and provide parents with simple suggestions for improving communication with their children. Filled with humorous anecdotes and realistic dialogs between parents and students, this comprehensive guide covers a wide range of issues including financial matters, academic concerns, social adjustment, and postgraduate choices.
Empty Nest … Full Heart: The Journey from Home to College
by Andrea Van Steenhouse
The author chronicles the tumultuous journey from the senior year of high school, through the challenging summer, to the first year of college for students. Featuring an emphasis on the freshman experience, Empty Nest…Full Heart offers a lighthearted yet savvy look at this turbulent time. The book’s generous and compassionate scope makes it lively, humorous, and emotionally resonant.
The Launching Years: Strategies for Parenting from Senior to College Life
by Laura Kastner and Jennifer Fugett Wyatt
Launching a child from the home is second only to childbirth in its impact on a family. Parents can end up reeling with the empty-nest blues, while teens find their powers of self-reliance stretched to the breaking point. During the time of upheaval that begins a senior year of high school with the nerve-wracking college application process and continues into the first year of life away from home, The Launching Years is a trusted resource for keeping every member of the family sane. From weathering the emotional onslaught of impending separation to effectively parenting from afar, from avoiding the slump of “senioritis” to handling the newfound independence and the experimentation with alcohol and sexuality that college often involves, The Launching Years provides both parents and teens with well-written, down-to-earth advice for staying on an even keel throughout this exciting, discomforting, and challenging time.
Letting Go: A Parents’ Guide to Understanding the College Years, Third Edition
by Karen Levin Coburn and Madge Lawrence Treeger
Letting Go leads parents through the period of transition that their student experiences between the junior year of high school and college graduation. The authors explain how to distinguish normal development stages from problems that may require parental or professional intervention. The new edition explains the differences between college life today and the college life parents experienced twenty or thirty years ago. It features a completely new resource guide that introduces parents to campus technology, useful websites, and other organizations providing information on a wide range of topics.
When Kids Go to College: A Parent’s Guide to Changing Relationships
by Barbara M. Newman and Philip R. Newman
This practical guide will answer that important question and tell you how to make the most of these exciting years. Topics covered in this book are identity formation, values development, career exploration, social relationships, sexuality, alcohol and drug abuse, romantic relationships, dorm life, personal freedom, depression, discrimination, and college bureaucracy.
When Your Kid Goes to College; A Parent’s Survival Guide
by Carol Barkin
When Your Kid Goes to College provides supportive, reassuring, and helpful tips for handling this inevitable but difficult separation. Comprehensive and accessible, this practical guide includes information on teaching your child how to live on her own, from balancing a checkbook to dealing with a roommate. The difference between financial and emotional dependence — and how to keep them separate. Helping your spouse, younger children, and even pets deal with the transition when your child leaves — and when she returns. How to fill — and even enjoy — the hole that your child’s absence leaves.
You’re On Your Own (But I’m Here if You Need Me) : Mentoring Your Child During the College Years
by Marjorie Savage
Savage addresses the sometimes tough issues facing parents and their college-age kids, as the latter seek independence (but still rely on counsel from Mom and Dad) and the former try to figure out just how involved they should be. In 12 chapters that span the summer before college, the culture shock of school (and the corresponding empty-nest shake-up for parents), the freshman 15, course loads, extracurricular activities, risky or defiant behaviors and life beyond the BA, Savage gives parents clear and seasoned advice and offers tips for students as well. Illustrating her points through anecdotes, charts and bullet-pointed lists, she crafts a readable, if sometimes very commonsensical, guide to establishing the right level of parental involvement. For nervous parents, this should be a reassuring and helpful book.
Our Role
The primary mission of CAPS at SIUC is to provide mental health-related services to facilitate students’ adjustment to college and their personal and psychological growth in becoming high functioning and socially responsible adults. CAPS promote student learning about their emotional and psychological development and increase academic success by positively impacting academic decision-making and retention. Our staff work to help students resolve problems that interfere with personal, social, and academic functioning while also emphasizing prevention, development, adjustment, and wellness. We consider you, as a faculty or staff member, one of our most important allies for helping us accomplish our mission.
CAPS provides short-term counseling services for a minimal fee of $10.00 to all registered students of the university. In addition, we provide crisis intervention, consultation and program development, outreach programming, and referral services to students as well as faculty and staff of the campus community. We collaborate with academic departments and other campus agencies to promote student welfare, actively promote an environment of personal safety and respect across campus, and work to enhance all students’ appreciation of diversity and individual differences.
Confidentiality
In order to insure a safe environment for students to explore their personal concerns all counseling services are confidential. This means that our staff will not reveal the identity of students who seek our services, will not confirm or deny a student’s participation in counseling, and will not provide any details about what has been discussed in counseling without the student’s written consent. We do not give information to faculty, staff, or to other offices or departments within the university without a student’s written consent. Similarly, information about participation in counseling will not appear on a student’s academic records.
Students may request to have information shared with the person(s) of their choice and can sign a release granting us permission to share confidential counseling information
However, there are a few exceptions to the rule of confidentiality that do not require written consent for releasing counseling information. If we believe that a student is seriously dangerous to self or others, we are legally required to try to keep her/him safe and to warn anyone s/he might try to harm. The other circumstance in which we are required to break confidentiality is if we become aware of ongoing child abuse or neglect and elderly abuse.
If YOU have very worrisome information that we may not have, such as someone revealing to you that she or he may be contemplating suicide, please call us and give us that information. In that unusual circumstance the priority is to protect the student, and your involvement is essential.
In summary, if you are faculty or staff and have concerns about a student, call us! We will talk openly with you about the concerns you describe. If there is a confidentiality dilemma, we will work with you to determine what is best for the student.
Helping Students Utilize Our Services
Identifying Potential Student Problems
Faculty and staff often have the most direct contact with students and thus may be the first to notice any changes. In order to facilitate early identification of difficulties, listed below are some possible warning signs which may suggest that a student is in need of assistance.
The appearance of any of the above warning signs may indicate that a student is in distress. If any of these signs are observed, especially on a repeated basis within a short period of time (2 to 3 weeks), it is important to talk with the student and refer him/her to CAPS for assistance.
Consultation with Counseling and Psychological Services Staff
Faculty and staff may consult with a member of our professional staff if they believe a student is in distress and they are uncertain about how to help. If you have concerns about a student’s emotional functioning or behavior, including alcohol use, depression or anxiety, aggression, unusual behavior, or overall psychological well-being, we encourage you to speak with a professional staff member from CAPS. To consult with a CAPS psychologist, call our office at (618) 453-5371 and ask to speak with the counselor-on-duty. The counselor-on-duty will ask for specific information about the situation in order to help you determine how to proceed.
For more information about how to get help in cases of emergency, please go to our Crisis Services page.
How to make a referral
Guidelines for Helpful Interactions
Once you recognize that a student is experiencing a pattern of the above symptoms, you must decide when and how to address this with him/her. If preparing to speak with the student, the following are some guidelines for your interaction:
Steps for Making an Appointment or Referral
If your student is not in crisis, but you believe is in need of counseling services, then you would encourage him/her to contact Counseling and Psychological Services for an appointment. Here are the steps involved in getting your student in to see a CAPS staff member:
Step 1. Encourage the student to contact CAPS (preferably from your office) to schedule an intake appointment. Students may schedule appointments by calling CAPS number (618) 453-5371 or in person by going to the Student Health Center, room 253. Students will need to fill out some paperwork and then will be given an appointment to meet with a counselor.
Step 2. After completing the intake appointment, the counselor and the student will decide what services are best suited to meet their needs.
Step 3. Once it is decided what service(s) is most appropriate for the student, the service is provided to assist the student in addressing the problems and concerns identified in the intake appointment.
In the case of a mental health emergency during business hours, call (618) 453-5371 and let the receptionist know that you need to speak with the Counselor-on-Duty about a crisis situation. If you are concerned about a student but are uncertain about the appropriateness of a referral, feel free to call CAPS and speak with a member of our professional staff.
What to do if a Student is Reluctant to Seek Help
While it is important to care about the emotional well-being of students, we cannot make their decisions for them, and counseling is always a personal choice. Nevertheless, you can assist a student who is ambivalent about seeking professional help in a number of ways.
Contacting Counseling and Psychological Services
CAPS is located in the Student Health Center adjacent to the Rec Center. CAPS reception area is Room 253. CAPS hours are from 8:00 a.m. to 4:30 Monday through Friday, when classes are in session. CAPS is open 8:00 to 4:30 Monday through Friday during semester breaks and the summer session.
Additional ways for faculty and staff to help students
Here are some additional ways that faculty and staff can help enhance the psychological well-being of our students:
Resources for faculty and staff
Classroom Resources
Counseling and Psychological Services will provide in-class workshops and presentations on a variety of mental health related issues. Our workshops and presentations are designed as preventive mental health programs that are educational, supportive, and skills oriented in their emphasis and approach. We request a two-week advance notice to schedule a workshop or presentation for your class.
If you have questions regarding a presentation for your class or if you would like to discuss having a workshop or presentation custom designed for your classroom needs, please contact Counseling and Psychological Services and ask to speak with the Outreach Coordinator.
recommended readings
The College of the Overwhelmed: The Campus Mental Health Crisis and What to Do About It
by Richard D. Kadison, Theresa Foy DiGeronimo
Kadison, chief of mental health services at Harvard, and DiGeronimo (How to Talk to Your Kids About Really Important Things) are deeply concerned about the marked increase in serious mental health problems on campus. Their book provides an excellent overview of the various psychological and emotional stressors commonly faced by college students. It is filled with insights and stories about the current mental health crisis on our nation’s campuses and offers a hands-on guide for helping students overcome stress and succeed in a college environment. The authors discuss the warning signs and symptoms of common problems, including depression, sleep disorders, substance abuse, anxiety disorders, eating disorders, impulsive behaviors, and suicide. The book is intended to familiarize readers with these issues as well as to offer strategies for how to help students. There is also a section specifically designed for students as well. University faculty and staff, college administrators, parents, and students themselves will find helpful information here.
The following websites address a variety of mental health issues. Many were created specifically for college students with the goal of de-stigmatizing mental health issues and encourage students to seek answers, support, and build their connection to a larger community. Students, staff, faculty, and parents who want additional support are encouraged to contact Counseling and Psychological Services directly.
American Psychological Association:
Resources specifically for student veterans, their families, and friends:
Food
Good Samaritan Food Pantry / University Baptist Church
700 S. Oakland
Carbondale: (618) 457-0323
Open Monday and Friday from 9:00 - 11:00 a.m. Food recipients must be Carbondale residents.
Survivor Empowerment Center
610 S Thompson St,
Carbondale, IL 62901
Telephone: (618) 549-4807
24-hour Crisis Line: (800) 334-2094
Murphysboro / Jackson County Food Bank
906 N. 14th St.
Murphysboro: (618) 684-8258
Hours Monday through Friday, 9:00-11:00 a.m.
Good Samaritan House
701 S. Marion St.
Carbondale: (618) 457-5794
Three meals a day served to anyone who is hungry, seven days a week. Breakfast, 8:00-9:30 a.m.; lunch 11:30 a.m.-12:30 p.m.; dinner 5:30-6:30 p.m.
Shelter
Good Samaritan House
701 S. Marion St.
Carbondale: (618) 457-5794
Homeless shelter with room for 30 people.
Survivor Empowerment Center
610 S Thompson St,
Carbondale, IL 62901
Telephone: (618) 549-4807
24-hour Crisis Line: (800) 334-2094
Utilities
Good Samaritan House
701 S. Marion St.
Carbondale: (618) 457-5794
Some one-time assistance available for utilities and rent.
Western Egyptian Electric
(618)684-3341 Murphysboro; (618)351-1021 Carbondale
Some assistance available with utilities. Program starts in October and money usually runs out by June.
LIHEAP: Low Income Home Energy Assistance Program
This is a program through the State of Illinois. You will need to use the website to find the agency serving your area. If you contact your local agency, they will tell you the requirements for the program and how to apply.
Clothing
University Baptist Church
700 S. Oakland
Carbondale: (618) 457-0323
Clothes closet is open Monday and Friday, 9:00-11:00 a.m. Free clothes for those in need.
Transportation
Saluki Express
Carbondale: (618) 453-5749 Call Monday thru Friday from 8:00 a.m. to 4:30 p.m.
Fixed routes and times in Carbondale Monday thru Friday from 7:00 a.m. and end depending on route and whether SIUC is in session. Students must show current student ID; non-students may buy a monthly pass or pay a $1 per ride fee.
Jackson County Mass Transit District – Public transit provider.
(618) 457-0171
Curb to curb routes in Jackson County. Call for information. The cost varies by age of rider and distance.
Health Services
Student Health Services
(618) 453-3311
Students are eligible to use the Student Health Service at SIU for $10 a visit.
Abundant Health Resource Clinic
441 E. Willow, Carbondale
(618) 529-9459
Healthcare for low-income, uninsured persons in southern Illinois.
Jackson Country Health Department
(618) 684-3143
Credit Counseling
Clearpoint Credit Counseling Solutions*
1616 W. Main St., Ste. 503
Marion, IL
(618) 997-1880
*Note: This is a non-profit organization which charges fees for some of its services.
Please refer to the White Paper titled "College Students and Mental Health" prepared by CAPS staff for more information and resources.