- How do I pay?
You may pay for your prescription at the pharmacy using cash, check, debit card, Debit Dawg, most major credit cards or you may charge the item to your Bursar bill.
- Does Insurance cover prescriptions?
The pharmacy accepts the SIU Student Health Insurance Plan. Prescriptions are covered with a co-pay. We are not able to directly bill public aid or insurance plans other than the SIU Student Health Insurance Plan.
- Can I get a list of my prescription?
We can give you a record of your prescription purchases. Because this information is confidential, you will need to pick this up in person or send us written permission to mail or fax this record to you. You can begin the process with a phone call to the pharmacy.
- Can I fill prescriptions from my family doctor?
You may fill prescriptions at the SHC Pharmacy from physicians outside Student Health Center. This includes your hometown doctor or hospital emergency room. The physician may phone the pharmacy with your prescription, (618) 453-4417, or you may bring in a written prescription. Prescriptions may be faxed to the pharmacy at (618) 453-4672.
- How can I refill my prescription?
You may come in and ask for a refill.
You may also phone ahead or order your refill online by logging into the Saluki Health Portal so that it can be ready for you.
- Can someone else pick up a prescription for me?
If you are unable to pick up your prescription, a friend can do this for you.
Have your friend bring the prescription along with your Dawg Tag number and a list of your medication allergies. If the prescription is already at the pharmacy please call ahead and give us the authorization to have someone else pick it up for you. Prescription can be mailed to students, please contact Pharmacy for more details.
- Can I get my prescription filled somewhere else?
Prescriptions from Student Health Center providers can be filled at any pharmacy.
- What if my prescription refills are at another pharmacy?
Your prescription may be transferred from another pharmacy. Call us with your request or bring in the prescription bottle, receipt, or the pharmacy phone number and your student ID. Prescriptions may also be transferred to another pharmacy if you are out of the area. Just ask the pharmacy to call us between 8:00 am and 4:30 pm Monday through Friday.
- What else can I get in the pharmacy?
A selection of over-the-counter items are available for purchase in the pharmacy. These include diabetic needs, cold/cough remedies, birth control items, vitamins, first aid supplies, skin medications, etc.