Eligibility, Fees, and Payments

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Eligibility For Services

  • Eligible Students: SIU Students charged on-campus General Fees and who are not receiving a faculty/Staff employee waiver for this fee.
  • Deemed Eligible Students: SIU Spring 2020, Summer 2020, or Fall 2020 Students that can provide proof of enrollment and without faculty/staff employee fee waiver potential.
  • Deemed Eligible Students’ Spouses/Domestic Partners: Spouses and Domestic partners of Deemed Eligible students will be offered on-site medical visits and pharmacy only (not eligible for telehealth visits, or behavioral health visits).
  • Eligible Faculty/Staff: Current SIU Faculty and Staff with SIU Sponsored Employee Health Insurance. Student work positions do not qualify for staff eligibility.
  • Eligible Retired Faculty/Staff: Retired SIU faculty/staff with SIU Sponsored Employee Health Insurance and who are NOT Medicare eligible at the time of service.


  • Eligible Students: Those students who have paid the general on-campus fee are charged a $10.00 service fee for each provider seen. Additional charges may apply.
  • Deemed Eligible Students/Spouses/Domestic Partners: Those students who have NOT paid the general on-campus fee are charged a $25.00 office visit fee to see a provider. Additional charges may apply.
  • Faculty/Staff/Retirees: The usual and customary fee schedule will be billed to your insurance carrier. Office visit co-payments are due at the time of service.

Payment Methods

Insurance billing is limited to certain visit types and eligibility statuses. We accept the following methods of payment for assessed fees which are due at the time of service

  • Cash
  • Check
  • Credit Card
  • SIU Bursar Transfer for Eligible Students & Deemed Eligible students only


Additional charges may be assessed with some services. Examples include but are not limited to:

  • Crutches
  • Durable medical goods (braces, splints, etc.)
  • Immunizations
  • Late cancel and appointment no-show fees (waived for summer 2020 only)
  • Medication administered in the clinic
  • Prescriptions and over the counter medications in the pharmacy


Student Health Services does not submit insurance claims for patients in most instances. However, Student Health Services will submit claims on behalf of patients under the following circumstances:

  • Immunizations and prescription medications only for those students enrolled in the Student Health Insurance plan or the Saudi Arabian Cultural Mission (SACM) insurance plan
  • Students injured in a motor vehicle accident to the motor vehicle plan only.
  • Students injured under workers compensation to the worker's compensation carrier only.
  • For the Summer 2020 only, the $10.00 service fee or the $25.00 office visit fee for those enrolled in the Student Health Insurance Plan or the Saudi Arabian Cultural Mission (SACM) insurance plan.
  • Eligible Faculty/Staff or Eligible Retirees for Urgent Care Services.

All patients are responsible for charges denied by their health insurance.